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The following links are great resources for finding information on Service Management, you can find Open source tools, sample policies and procedures, forums and many others.....

 

IT Service Management Resources

 

  • This is a must have book for any body looking to improve  IT processes!

 

Support site for SNMP, windows 95/98/NT/2000, WMI, Netware and MRTG

 

 


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Last modified: 02/22/07.

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